Privacy Policy

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, BDSG, TTDSG). This privacy policy informs you in accordance with Articles 13 and 14 GDPR about the type, scope, purpose and legal basis of the processing of your personal data.

1. Responsible Party

SOLID Information Management GmbH
Pappelallee 78/79
10437 Berlin
Germany

Managing Director: Dr.-Ing. Erik Neitzel
E-mail: info@solid.berlin
Website: www.solid.berlin

Data Protection Officer

For all data protection inquiries, you may contact our Data Protection Officer directly:
Dr. Erik Neitzel, certified Data Protection Officer (SGS TÜV)
E-mail: info@solid.berlin

2. Purposes of Data Processing, Categories of Data & Legal Bases

2.1 Technical Provision of the Website

Purpose: Operation, security, stability and error detection.

Types of data: IP address (shortened), browser data, referrer, timestamps.

Legal basis: Art. 6 (1) lit. f GDPR.

2.2 Registration, Login & Community Functions

Purpose: Use of Heartwalker and the Community Framework.

Types of data: E-mail address, profile information, messages, likes, settings.

Legal basis: Art. 6 (1) lit. b GDPR.

2.3 Contact Requests

Purpose: Processing your inquiries.

Legal basis: Art. 6 (1) lit. b or f GDPR.

2.4 Technically Necessary Campaign Attribution

Purpose: Attribution of the first visit, stability analysis, spam/fraud detection, non-personal campaign measurement.

Types of data: fbclid, gclid, msclkid, pinclid, ttclid, solid_clid, solid_c, solid_p, solid_fbp, solid_fbc, solid_referrer.

Legal basis: Art. 6 (1) lit. f GDPR; § 25 (2) No. 2 TTDSG.

2.5 Marketing and Conversion Tracking (only with consent)

Purpose: Measurement of the success of our advertising campaigns.

Legal basis: Art. 6 (1) lit. a GDPR; § 25 (1) TTDSG.

3. Recipients or Categories of Recipients

Depending on the purpose and consent, data may be transferred to the following recipients:

  • Meta Platforms Ireland Ltd.
  • Google Ireland Ltd.
  • Pinterest Europe Ltd.
  • X Corp. (Twitter)
  • Microsoft Ireland Operations Ltd.
  • Taboola Inc.
  • ProspectOne Sp. z o.o. (jsDelivr CDN)

4. Payment Processing

For paid memberships or in-app subscriptions, we use PayPal, Apple and Micropayment GmbH. Only the data required to process the payment is transmitted.

Legal basis: Art. 6 (1) lit. b GDPR.

5. Transfers to Third Countries

When using marketing tools (only with consent), pseudonymous data may be transferred to the USA. Legal bases:

  • EU–US Data Privacy Framework (where applicable)
  • Standard contractual clauses of the European Commission
  • Art. 49 (1) lit. a GDPR (consent)

6. Cookies & Comparable Technologies

6.1 Technically Necessary Cookies

  • PHPSESSID
  • initial_referrer
  • solid_p

Legal basis: § 25 (2) No. 2 TTDSG, Art. 6 (1) lit. f GDPR.

6.2 Functional Campaign Identifiers

  • solid_clid
  • solid_c
  • solid_fbp
  • solid_fbc
  • solid_referrer

6.3 Cookies Requiring Consent

  • _fbp
  • _ga / _ga_XXXXXX
  • _gcl_au

7. Consent via the Cookie / Consent Banner

Marketing and tracking scripts are only loaded after explicit consent. Without consent, no data is transferred to third-party providers.

Affected services:

  • Meta Pixel
  • Google Ads / Tag Manager
  • Pinterest Tag
  • X Conversion Tracking
  • Bing UET
  • Taboola Tracking

8. Marketing and Tracking Service Providers

After consent, pseudonymous technical data may be transmitted to the following advertising platforms: Meta, Google, Pinterest, X, Microsoft/Bing, Taboola. We do not create personal user profiles.

9. Storage Duration & Deletion

We store personal data only as long as it is required for the respective purpose. Account data will be deleted upon deletion request unless statutory retention obligations apply.

10. Obligation to Provide Data

No personal data must be provided in order to use the website without logging in. Certain data is required for registration and membership (Art. 6 (1) lit. b GDPR).

11. Automated Decision-Making

No automated decision-making or profiling pursuant to Art. 22 GDPR takes place.

12. Your Rights

You have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7 (3) GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

The competent supervisory authority is the Berlin Commissioner for Data Protection and Freedom of Information:
www.datenschutz-berlin.de

13. Changes to This Privacy Policy

We reserve the right to update this privacy policy if necessary.

14. Legal Notices

14.1 Liability for Content

We assume no liability for the correctness, completeness or timeliness of the content. As a service provider, we are responsible for our own content under § 7 TMG.

14.2 Liability for External Links

We assume no liability for external content. If we become aware of any unlawful content, we will remove the respective links immediately.

14.3 Copyright

All content is subject to German copyright law. Duplication or distribution requires the explicit consent of the rights holders.

14.4 Unsolicited Advertising

The use of our contact data for unsolicited advertising is hereby expressly prohibited. We reserve the right to take legal action in the event of spam e-mails.

Légal